The Ombudsman is appointed by decision of the Board of Directors and is re-elected every two years. The Ombudsman submits for consideration, systematic problems which require appropriate solutions (integrated measures) to the relevant authorities and officials of Kazatomprom, and puts forward constructive suggestions for solving them.
Interested parties may anonymously inform the Ombudsman about illegal and unethical actions of officials and employees of the company, and their rights should not be infringed in such cases.
The Ombudsman annually makes a report of the appeals on corporate ethics, which is sent in the prescribed manner to the Board of Directors, no later than the first day of the second month of the following year.
The Board of Directors evaluates the results of the Ombudsman's activities and decides on the extension or termination of the powers of the person holding the post of Ombudsman.
The workplace and work conditions of the Ombudsmen are determined by decision of the
Reports about violations in the group of enterprises of “NAC “Kazatomprom” JSC
The company has approved and put into place operational rules for the review of reports in Kazatomprom JSC NAC, the aim of which is to create a basis for increasing the transparency of the group by giving opportunities to employees, as well as third parties, to report cases of violations of norms of the Law of the Republic of Kazakhstan or internal normative documents of the company and/or subsidiaries and affiliates of the company.
To submit applications, reports and complaints, the following communication channels are provided by the company:
- Postal address - send information by mail to the address: 010000, Astana, Kunaev Street, 10, addressed directly to the Head of Internal Audit Service and/or the Ombudsman marked "CONFIDENTIAL",
- E-mail: hotlinekazatomprom.kz,
- Telephone: +7 (7172) 45-81-45.
Only the Head of the Internal Audit Service and the Ombudsman of Kazatomprom have access to the above communication channels.
Kazatomprom’s Rules on the procedure of review of reports can be found below.